Facebook’s Community Standards and Reporting System is Useless

Facebook has a system in place that allows users to report fake accounts or posts that are spam, scam, porn of all kinds, identity theft and other posts that violate Facebook’s community standards but whenever I (and many other people) report these posts I always receive a negative response that says none of these posts violate Facebook’s community standards including scams or spam on a hacked account or from a fake account. 

The only posts that are routinely removed or censored are political posts by Conservatives but that has to do with Facebook catering to the Left especially since 2016 when Hillary Clinton whined about her election loss and falsely attributed it to social media. That is precisely why only a month after her loss Facebook suddenly announced a new “fact-checking” system which is often biased, false and misleading and only targets Conservatives while it gives Liberals a free pass.

Anyway, I recently reported a post that clearly was spam. People in the comment boxes warned not to click on the link in the post or follow the download instructions because it will download a virus. The Facebook account where the virus was posted was hacked. The owner of the account has tried to reach out to Facebook but to no avail. I reported this issue to Facebook through its report system. Once again, as with many other reports, I received a condescending message stating that the post does not violate Facebook’s community standards. The owner of the account has received similar responses in spite of the fact that her account has, without a doubt, been hacked.

Does Facebook now condone spam and other violations or is their reporting system compromised by wayward employees who purposely refuse to enforce Facebook’s community standards? Are their superiors unaware of this act of dissidence or are they distant and uninvolved? 

This is a very serious issue because it endangers users and makes users vulnerable to all kinds of malicious content and attacks from hackers, scammers, sexual predators, and many other offensive and criminal content.

The only way this can be resolved is if a lawsuit is brought against Facebook. Private users can do so through the Federal Trade Commission (FTC) or state attorneys general and through a local consumers protection office.